Shipping Policy

At Chai Depot, we aim to deliver your favorite blends as quickly and safely as possible.

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays are processed the next business day.

 Shipping Time

  • Standard shipping typically takes 3–7 business days within the U.S.

  • Delivery times may vary depending on location, weather, or carrier delays.

 Shipping Rates

  • Shipping costs are calculated at checkout based on your location and order weight.

  • Occasionally, we offer free shipping promotions, so keep an eye out!

Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.

  • You can track your shipment anytime through the carrier’s website.

 Wrong Address Disclaimer
Please double-check your shipping address before placing an order. We are not responsible for delays or lost packages due to incorrect addresses.

 Damaged or Missing Packages
If your order arrives damaged or doesn’t show up, contact us at support@chaidepot.com within 48 hours. Include your order number and photos (if applicable), and we’ll fix it right away.